About US
FAQ
Shipping Time
• All orders will be shipped within 1–7 business days.
• International delivery times vary by region, usually 7–20 business days.
• A tracking number will be provided once your order has been dispatched, so you can follow your package in real time.
Warranty
• Our metaphysical products are custom-made cultural items, and every piece is carefully inspected before shipping.
• If your order arrives with serious damage caused during transit, please contact us within 48 hours of receipt, and we will provide a solution (replacement or partial compensation).
• As each item is personalized, energy-infused, and non-standard, all sales are final and non-refundable. Thank you for your understanding.
After-Sales Support
• We provide online customer support to answer any questions you may have about your product.
• For further guidance on metaphysical usage or energy alignment, our professional team is available for consultation services.
• Customer Service Email: zhuqiqing87@gmail.com
• Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8)
Friendly Reminder
Metaphysical items are personalized, energy-sensitive cultural products. Please confirm all details before placing your order. We take great care to deliver each piece with authenticity and dedication.